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Terms and Conditions
 

 
Terms and Conditions Issued by Sydney Trapeze School Pty Ltd
 

 
Purchasing

When purchasing directly from www.sydneytrapezeschool.com, products and classes displayed on the website can be purchased using a secure MasterCard and Visa facility. Customers can be confident that all their details are protected by the latest security mechanisms and are used for the purpose of the transaction fulfilment only.
 

 
Security

We use a secure Payment page to process online orders. Customers placing their credit card details on our site will be doing so in an SSL secure environment. Credit card details stored on site are encrypted and the information you provide is stored in computer servers. The Payment page enables us to offer a safe and efficient online shopping experience.

Sydney Trapeze School Pty Ltd uses a 256 bit Encryption SSL (Secure Sockets Layer) provided by GeoTrust   GeoTrust
 

 
Sydney Trapeze School Pty Ltd - Refund Policy
 
Bookings & Rescheduling

Bookings will not be refunded after payment, only unless class is cancelled by Sydney Trapeze School Pty Ltd directly. Any cancellations by clients are non-refundable. Any rescheduling requires a minimum of 24 hours notice before the booked class, group bookings will require 1 weeks notice, otherwise the client will lose his/her payment and no refund is offered.
 
 
Discounted Products or Classes / '3rd Party' Vouchers or Gift Certificates (Purchased from a '3rd Party' or group buying website)

All products or classes that are purchased at a discounted rate are non-refundable. The 'Fine Print' expressed on the voucher is final. '3rd Party' vouchers or gift certificates need to be booked and attended by the expiry date stated, no exceptions or extensions will be offered past the stated expiry date.
 
 
Weather Cancellations

Outdoor classes that are cancelled from Sydney Trapeze School within the first 30 minutes from the start of the class due to wet/hot weather. Students will be credited One full class that must be completed within 3 months from the date of the class that was cancelled. If the class is cancelled after 30 minutes from the scheduled class time, no class will be credited.

This excludes '3rd Party' vouchers they must reschedule before the expiry date of the voucher. If the class is cancelled after 30 minutes from the scheduled class time, no class will be credited.
 
 
Gift Certificates

Gift Certificates will not be refunded after payment. Certificates are valid for 12 months from the purchase date unless stated otherwise (discounted gift certificates often hold a shorter expiry date marked on the gift certificate). Classes must be booked and attended by the expiry date. The person attending the class must be the named person on the gift certificate unless stated otherwise. Cannot be redeemed on public holidays.
 
 
Gift Certificates - Name Change

The name on the gift certificate can be changed from one person to another for an administration fee of $10.00 made over the phone or here at the school.
 
 
Gift Certificate – Extensions / Expired Gift Certificates (Purchased directly from Sydney Trapeze School)

Gift certificates purchased directly from Sydney Trapeze School (not '3rd Party' websites or group buying websites) that are approaching expiry or have expired recently (within 3 months of expiry date) can be extended on a per month basis for an administration fee of $10.00 per month to a maximum of 3 months from the expiry date.

EG 1. My gift certificate just expired a few days ago, can I extend it for another 2 months so I can still do a class.
Yes, Call the school on (02) 9557 9668 or visit and request a 2 month extension $20.00


EG 2. My gift certificate expired 3 or more months ago, can I extend it for another month so I can still do a class.
No, gift certificates are valid for 12 months, if you contacted us prior to the expiry date or within 3 months of the
expiry date we could have offered an extension.
 
 
Class Passes

Class Passes (5 Class Pass, 10 Class Pass & 20 Class Pass) are non-transferable and non-refundable.
Class Passes (5 Class Pass, 10 Class Pass & 20 Class Pass) are valid for 12 months from the purchase date and no extentions will be offered after the expiry date. Cannot be redeemed on public holidays.
 
 
Merchandise

Clothing may be exchanged by returning them in new condition with tags and receipts within 3 weeks of the original purchase date.
 

 
Testimonials and Photographs

All information submitted as testimonials, and all photographs or videos submitted to Sydney Trapeze School may be made publically accessible on our website and in any other of our media content, they may also be shared with the press or other media.
 

 
Media Coverage

Whilst attending a class or any other activity at Sydney Trapeze School Pty Ltd, you may be photographed or filmed by the media at any time. Unless you have objected to our staff prior to participating in the activities, Sydney Trapeze School Pty Ltd will not accept any responsibility or liability for your privacy.
 

 
Copyright

All pictures, text, design and layout of the Sydney Trapeze School website remain the copyright of Sydney Trapeze School. You may use portions of the Sydney Trapeze School site for your personal and non commercial use subject to written approval by Sydney Trapeze School Pty Ltd. Use of any content of the Sydney Trapeze School site is strictly prohibited without prior written consent of Sydney Trapeze School Pty Ltd and its directors.
 

 
Content

Reasonable time and effort has been taken by Sydney Trapeze School Pty Ltd in the design, layout and content of this website. However, Sydney Trapeze School Pty Ltd disclaims all warranties, expressed or implied, as to the accuracy of the information contained in any materials within this site. Sydney Trapeze School Pty Ltd shall not be liable to any persons for any loss or damage, which may arise from the use of any of the information contained within this site. Links within this site may lead to other sites that are not under the control of Sydney Trapeze School Pty Ltd. When you activate these you may leave the Sydney Trapeze School site, Sydney Trapeze School Pty Ltd will not accept any responsibility or liability for the material on any other site as we have no control over any other sites.
 

 
Indemnity

You agree to indemnify Sydney Trapeze School Pty Ltd, its directors, staff, employees agents and any third party, from and against any liability, losses, rights expenses, business interruption, loss of profit, consequential loss, pecuniary loss, claims or legal proceedings, including, but not limited to claims involving defamation and intellectual property infringement and expenses, including legal charges, arising from your use of the Sydney Trapeze School site or purchase of goods/services from that site which are brought or threatened against or suffered or incurred by Sydney Trapeze School Pty Ltd by another person or entity.